Got what it takes to be a great salesperson? Test your sales smarts with this quick quiz that separates the pretenders from the contenders.
Pencils ready? Here we go…
1. A customer is deciding between two similar products, and wants your help determining which to purchase. How do you help them out?A) Look at the prices and try to get them to buy the most expensive item.
B) Ask questions to gain a feel for what best fits their needs.
C) Tell them which you’d buy for yourself.
Answer: B) Ask questions to gain a feel for what best fits their needs.
2. A customer replies with ‘No’ when you ask if you can help them with anything. What’s your next step?
A) Approach them again after they’ve had time to look around.
B) Tell other salespeople to avoid them.
C) Ignore their response and start rattling off deals and new items.
Answer: A) Approach them again after they’ve had time to look around.
3. One of your team members surpasses the team sales goal, setting a new record. How do you react?
A) Be sure to congratulate him/her, but not in front of anyone else.
B) Celebrate with your team—a win for one is a win for all.
C) Feel down about your own sales numbers.
Answer: B) Celebrate with your team—a win for one is a win for all.
Did you get two or more correct on this quick quiz? You’re well on your way to sales success!
We want to hear how you did! Tweet @Fortegra to share your score and feedback on these everyday sales scenarios.