The holidays are over, but you can still enjoy the gifts of loyal customers and a merry bottom line in 2017. Here are a few unique ways to make it happen.
Congratulations—you made it through the holidays!
Now that the seasonal retail craze is over, it’s time to focus on the new year and what might be in store for your business. Want to make the most of the first few weeks of 2017 to keep customers loyal and your bottom line bright? Check out these three unique ways to set yourself up for a great year.
- Keep showing that holiday cheer.
Just because the holidays are over doesn’t mean you have to lose your cheer. Maintain a fresh face to customers who are probably used to stores full of tired, overworked salespeople. Surprise them by showing excitement that they chose your retail store over other options, and validate their decision by being a consultative—and joyful—partner.
- Focus on added value.
It’s likely that customers either purchased or received some big-ticket items during the Christmas season. Now that they have those new iPhones, TVs, stereos, and other high-value items, you can help them protect these gifts with the help of add-ons like accessories and warranty solutions—giving these items life for years to come.
- Cash in on impulse buys.
Now that gift-giving season has wrapped up (pun intended), customers are ready to spend a little dough on themselves. Take advantage of that craving by setting up impulse purchase displays around your store. You never know what your customers may need (or want) in that moment, so give them options to treat themselves!
Have other tips for ringing in the retail new year? Tweet @Fortegra to share!