Paul Dobbins

Recent Posts

Customer Service: The Power of ‘Thank You’

By Paul Dobbins Apr 6, 2017 10:00:00 AM

While customer service might seem more like a ‘you’re welcome’ sort of gig, showing gratitude to customers can go a long way. Check out our thoughts behind building customer loyalty with every ‘thank you’.

Categories: Warranty

Customer Service Strategies to Strengthen Brand Loyalty

By Paul Dobbins Mar 28, 2017 10:00:00 AM

How can brands stand out among the many options consumers have these days? We’ve put our heads together to come up with top tips for building strong bonds with customers—guaranteed to keep them coming back for more.

Categories: Warranty

Ways Retailers Can Benefit from the Technology Evolution

By Paul Dobbins Feb 23, 2017 10:00:00 AM

Technological advancements over the past few decades have contributed to an ongoing shift in customer shopping trends. Here’s how retail brands can continue to adapt.

Categories: Warranty

Post-Holiday Retail Sales Tips: Part 2

By Paul Dobbins Feb 2, 2017 10:00:00 AM

Take these tips for a spin and start 2017 with a bang.

Categories: Warranty

Post-Holiday Retail Sales Tips: Part 1

By Paul Dobbins Jan 20, 2017 10:00:00 AM

How can retailers keep the holiday sales momentum after the season is over? Here are three of our top tips to combat the post-holiday lull.

Categories: Warranty

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Fortegra Weekly

Fortegra Weekly covers the insurance and warranty world so you don’t have to. Check us out each week to hear about tips and trends that can help protect you from everyday mishaps all year round.